At the moment, Emerald and Lime ships within the UK only. (We’re working on international delivery. If you sign up for our newsletter, you’ll be one of the first to find out when we start shipping to where you are).
We aim to dispatch orders as soon as we can and normally do so within 1-3 days (excluding weekends and holiday periods). We use Royal Mail 1st class post, so you will normally receive your order the next working day after we send it. This may vary, in particular over the Christmas/Holiday season.
If you would like us to arrange a faster and/or tracked service for any order, that’s no problem. Please contact us on firstname.lastname@example.org before you place your order so we can discuss your requirements and let you know the cost of shipping for your preferred method.
Our standard shipping charges are determined by the weight of your order (including packaging) and are calculated on checkout.
|Up to 260 grams*||£1.75|
|261 to 500 grams*||£2.25|
|501 grams to 1 kilogram*||£3.95|
|1001g to 2 kgs*||£6.00|
*all weights are approximate
If you leave an instruction for me to ask Royal Mail to leave your Emerald and Lime parcel in a specific place, for example a shed or other outbuilding, I will write this on the package at your request, that’s no problem. Please note, though, that the parcel becomes your responsibility as soon as Royal Mail delivers it, therefore no refunds will be given if your package is damaged or lost after delivery.